Quantitative Metrics for E-Learning

Adoption

• Course registration rate

Engagement

• Number of students per module

• Time on each activity/module

• Number of session frequency

• Feature usage

• Device usage

Task Success

• Module/course/activity completion rates

• Time to complete the course

• Course pass rate

Learner Retention

• Learner drop-off/churn rates

• Learner drop-off points

• Renewal rate

Knowledge Retention

• Formative test score

• Immediate post-test score

• Delayed post-test score

• KPI improvement in work

Referral/Satisfaction

• Net Promoter Score (NPS)/Customer Satisfaction Index (CSI)